Compatible Binatone Sat Nav models: (click to expand)
Compatible Motorola Sat Nav models: (click to expand)
Compatible Go Cruise Sat Nav models: (click to expand)
Note: If your Sat Nav is the Binatone M515 version, you won't be able to use NPlus to update it, as it uses Android O.S.
To update your M515, access NDrive (turn on your Wi-Fi), and then go to Menu - Store - My Products. If an update is available, you will be asked to download the products.
To update and/or purchase additional maps/products for your Sat Nav, please download our NPlus updater tool from the link below:
NPlus: https://ndrive.com/support-ndrive11/
Note: Please download the Windows version, as your Sat Nav is not compatible with the Mac version.
After downloading and installing NPlus on your computer, you will need to create a user account. To do so, use the "create account" link on the NPlus login screen.
As soon as the account is created, you will receive an email to confirm your NPlus account. Don't connect your Sat Nav to the computer yet.
Before starting NPlus, make sure you have installed on your computer the synchronisation software compatible with the installed Windows version.
If you have Windows XP, you need to install "Microsoft Activesync 4.5".
If you have Windows Vista, 7, or 8, you need to install "Windows Mobile Device Center" (it should already be installed in most cases).
On Windows 10 it's possible to install this sync tool as well, but since the Windows 10 Creators Update (v1703), released on April 2017, additional steps are required to perform in order for the sync operations to be performed properly. However, we cannot ensure that these instructions will work for all users, given that Microsoft is constantly patching Windows 10.
You can download Activesync 4.5 for Windows XP below:
You can download Windows Mobile Device Center from the following links (even if you have it installed, we strongly recommend you uninstall the previous version and install a fresh one to avoid conflicts):
To determine whether your version of Windows is 32-bit or 64-bit: (click to expand)
Windows 7:
, type Computer in the search box and press the Enter key, right-click Computer, and then click Properties.
Windows 8.1:
Windows 10:
Note: You may be asked to install .NET Framework 3.5 before installing the Windows Mobile Device Center app. Install it first and restart the computer afterwards.
Now install the Windows Mobile Device Center app, and restart your computer again. You can connect your sat nav to your computer and theWindows Mobile Device Center app will detect it. You are now ready to use NPlus.
Run NPlus, and log into NPlus using your account details. Choose "Updates" to search for available updates, or choose "Buy" to purchase additional maps.
Note: Depending on the products, you might need to purchase a memory card. We recommend an 8GB memory card, which is more than enough to download maps such as Western Europe or the United States. Although 16GB memory cards should also be supported, please always contact the manufacturer if your specific model supports them.
Experiencing connection issues with NPlus on Windows 10 platform?
Note: Before following these instructions, make sure that you have Windows Mobile Device Center installed on your computer. It is advisable to perform a new installation, even if you had it already installed.
If you are using Windows 10 with the Creators Update (version 1703) and subsequent versions, you will experience difficulties synchronizing your Sat Nav with Windows Mobile Device Center and NPlus, so you will need to download an additional tool in order to restore the synchronisation ability. Simply download it from the link below and follow the respective instructions:
Download here: WMDC Registry Update Tool
- Download the utility from the above link, right-click on it and choose the option "Run As Administrator:
- Choose Yes when asked to run the app. A command window will open and display the Registry values changed;
- Reboot your computer;
- You should now be able to synchronise your device correctly with Windows Mobile Device Center and NPlus. Windows Mobile Device Center should display the Connected status as shown in the picture below:
Still not working? Then follow the additional steps below:
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Make sure you're connecting directly to the USB port and the sat nav. Also, the USB port must not be a USB 3.0 port. You can identify a USB 3.0 port as it will have a blue colour.
- Go to Control Panel > Programs > Programs and Features and choose "Turn Windows features on or off."
- Check the boxes for .NET Framework 3.5 and press OK
- Restart your computer
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Open a command prompt. Press Start, type “command,” and you’ll see “Command Prompt” listed as the main result. Right-click that result and choose “Run as administrator.”
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Apply the following two registry commands:
REG ADD HKLM\SYSTEM\CurrentControlSet\Services\WcesComm /v SvcHostSplitDisable /t REG_DWORD /d 1 /f
REG ADD HKLM\SYSTEM\CurrentControlSet\Services\WcesComm /v SvcHostSplitDisable /t REG_DWORD /d 1 /f - The message “Operation completed successfully” should appear after each command.
- Restart the computer
- After the computer is restarted, go to Control Panel > System and Security > Administrative Tools and click on Services.
- In the “Services” window, find Windows Mobile-2003-based device connectivity and Windows Mobile-based device connectivity.
- Double click on “Windows Mobile-2003-based device connectivity”, go to Recovery tab and set “Subsequent failures” to Restart the Service. Press OK to confirm. Do the same steps for “Windows Mobile-based device connectivity”.
- The “Startup Type” for both services should be Automatic and the option for “Log On As” should be Local Service. If the services are not running, make the settings accordingly and run them manually.
- Finally, open Windows Mobile Device Center, go to Connection Settings, check all available boxes and press OK. Once it is done, you can connect your sat nav and it should be detected properly.
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