How can I update the maps or purchase additional products for my Sat Nav?

Here you can find all information about how to update your existing products, or purchase additional ones using our NPlus updater tool for your sat nav (Portable Navigation Device) powered by our navigation software.

Instructions for Windows 10 (64-bit) users:

Note: Users using older Windows versions can also use NPlus, but only 64-bit versions are supported.

1. NPlus Download and Installation
2. Create an NPlus Account
3. Additional Downloads
4. Using NPlus to Buy/Update Products

NPlus Download and Installation

• Download NPlus to your computer using this link: NPlus for Windows - 64 bit
• Open the compressed zip file and then double-click on the NPlus installer file (NPlus.msi) to begin the installation wizard. Choose "Next" until the installation is finished.

Create an NPlus Account

1. After downloading and installing NPlus on your computer for the first time, you will need to create an NPlus user account. To do so, use the "create account" link on the NPlus login screen.

2. Fill all the required fields and tap the "Sign up" button to finish the account creation.
3. You will receive an e-mail confirming the account creation. Note: Since the e-mail you'll receive is coming from an automated process, the e-mail may not be shown in the Inbox folder of your e-mail client. Always check your "Spam" or "Unsolicited e-mail" folders.

Additional Downloads

Note: Windows 10 requires Windows Mobile Device Center to be installed and a sync fix tool.
           Windows 8,7, and Vista only require Windows Mobile Device Center.

1. Download Windows Mobile Device Center 64-bit here: Windows Mobile Device Center
2. Double-click the downloaded file (wmdc-64-bit-drvupdate-amd64.exe) to install WMDC.
3. Download the Windows Mobile Device Center Fix tool here: Windows 10 WMDC Fix
4. Right-click the downloaded file (WMDC_Service_Fix.bat), and choose Run as Administrator
   
   The following screen will be displayed:
   
5. Restart your computer. You are now ready to use NPlus and Windows Mobile Device Center.
6. Connect your sat nav to your computer using a USB to Mini USB type-B cable.
   
7. Tap the Windows Start Button on your keyboard and type Windows Mobile Device Center and tap the top result to start Windows Mobile Device Center.
   
8. After starting Windows Mobile Device Center, the Connected status will be shown as the picture below:
   

   

9. You can now start NPlus and your sat nav will be identified successfully.

Note: Should you experience connectivity issues, please use a different USB port and/or USB cable.

Using NPlus to Buy/Update Products

• Every time you start NPlus, you will need to login, so please make a note of your login details for future use. After logging in, you will be shown the main NPlus screen from where you are able to make purchases/select updates and install them onto your device.
  
  
  
  
• Select Buy to be taken to a different screen where you will be able to purchase additional maps, additional language voices, TTS voices (Text To Speech). You can select and purchase items here, which can then be downloaded and installed via the My Products section.
• Select Updates to have NPlus check your device for any available map updates. If updates for your device are available, then a list of updates will be shown.
  
  
  
  
  
  

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